Super comfy!I expected this chair should over average with a really high cost. I paid over $200 total included shipping cost.However, there's is a couple mechanical design issues. If I low the chair to lowest level, the latch lock handle will hit to the wheel, and the back and seat base can not be locked.Also, the dead-lock base at the bottom of the seat base is not even, it is about 1-mm gap caused the chair seat base is not stable.I paid $32 for the shipping. If I made a return, I have to pay another ~$50 shipping because Skin Art is third party sold on Amazon, not item sold by Amazon. So, I did not return it, use and leave with those issue.Great chair but not for doing lash extensions or if you’re short. I couldn’t figure out how to fix the tilt and backrest. It did not come with instructions or Manuel. Great for a desk/office.This had slightly different pattern (small whiskering marks in the faux black leather, not the lines you see in the photo), but was still lovely! It was packaged well, arrived quickly, and was simple to put together. The chair works as described and is really comfortable. Better than most stools I found out there and tested out - so it's worth the extra money. I am really glad I went with this and think it will be perfect for all applications in my day spa studio (doing manicures, pedicures, facials and sitting to blow dry clients hair/do up-dos). Goes really high and low (higher and lower than most stools)... and super comfortable thick memory foam in the seat and back!It's comfortable and versatile.Lots of adjustments to customize to your liking.The company has outstanding customer service. With all this being said,the chair has an inherent wobble due to the adjustment features.It's annoying and can mess with you if your using it to do detailed work.I've had this chair for less than 1 year. It has squeaked fron the beginning, and just recently one of the wheels literally broke off from this chair. It came apart from the actual metal that the bolts and screws attach to. There is no way to repair this. It was not a good purchaseMy husband is a tattoo artist, he sits all day, not only is it Comfortable, it supports his back and you can adjust that chair so many ways to suit your comfort needs. On top of that their customer service was great I had a question they call me back within a few hours thank you guysComfortable chair, good height range. It is a bit squeaky, but either that is lessening or I have gotten used to it :)